The Comprehensive Guide to Evolving Chatbot Technologies
Chatbots technology is in trend today in B2B and B2C markets. You might be wondering what chatbots are? A chatbot is a programmable code that is used to enhance the interactions of machines and humans. Different chatbots technology stacks are enhancing eCommerce, healthcare, and technology sectors today. Most chatbot projects are driven by Artificial Intell i gence (AI) and Natural Language Processing (NLP). A chatbot undergoes a training period. In this period, the chatbot learns from a large amount of data by analyzing the information. After that, machine learning is used to help the chatbot improvise in giving answers to repeated conversations. There are different types of chatbots. These include: ● Linguistic chatbots ● AI-Driven chatbots ● Hybrid (Linguistic + AI-driven) ● Voice Activation Linguistic chatbots Primarily use the if-then logic. These are trained with predefined questions and answers. They work under certain conditions. Most chatbot...